Motivation Event

Emotional intelligence is proving to be one of the key drivers of performance as it helps develop strong relationships, enhance customer service, motivate people, be effective leaders, and build sharp business acumen. It is interesting to note that smart people fail to perform their best not because they lack knowledge or expertise, but because they find it difficult to manage themselves and others in challenging situations. To achieve hard results it is important to master softer skills like collaborating with others, resolving conflicts without harming relationships, negotiating tough deals, tackling difficult behavior, etc. These require Emotional Intelligence skills like empathy, resilience, stress management, optimism, and persuasion.